About RefTech
Useful and easy-to-use technology for all event organisers
About Us
Reference Technology Ltd (RefTech) is a registration and badging company based in the Midlands, UK. Trading for over 20 years, we operate throughout the UK, Europe, North America, Scandinavia, Middle East and worldwide. Our goal is to make your life as an event organiser easier with world class technology for seamless delivery of online and onsite registration, badging and scanning solutions.
We want to be the best at what we do. So, you may not find us to be the cheapest. That's ok with us because striving to be the best means that we are constantly introducing useful technological innovations. The word 'useful' is crucially important. We don't create technology for the sake of it. Our solutions are designed to be beneficial to the user.
Designed for you
If you want to manage your registration yourself, you can. The software is designed to be easy and intuitive for you to use. If you prefer us to manage registration for you, that's easy too. We have skilled and experienced account managers, and dedicated project managers to support you. They talk plain English and won’t talk techie unless you want them to. For your onsite registration and badge printing, we have onsite staff to help you, so that your registration and badging area runs like clockwork.
We listen to our clients, employees and other partners to ensure that product development enhances the user experience, makes life easier and/or fulfils a specific event organiser need.
This means our software is designed to be easy to use by people with no technical knowledge, and sophisticated so that no-one knows what's happening in the background because it does what it is intended to do.
Our people are the hinge-pin of RefTech
They are dedicated and committed to making your experience of our products and services first-class. From product development, office support, account management, projects and onsite, our people collectively have over 220 years of experience! We’re proud of the job they do to support our clients, and the amount of positive feedback we receive shows that our clients appreciate their skill and expertise too.
Stress Matters
It matters to us that our employees feel supported in their lives and that we provide them with a healthier and happier workplace. That's why we have partnered with Stress Matters to help us with our goal. Through workshops and sessions, employees are given the tools to recognise and manage stress effectively both in the workplace and outside the office.
Workshops cover topics including:
- Time management
- Mental health
- Healthy eating
- Managing workloads
- Physical health
The outcomes promote employee well-being, improve productivity, and foster a positive work environment. Using a company stress audit, we can implement changes to working practices and environments to support our team effectively.
Our team is already feeling the benefit in the four areas of wellbeing:
Trust RefTech, the proven, flexible, and reliable providers of self-managed or project-managed online and onsite event registration, badging, and scanning solutions.
- Physical
- Mental
- Emotional
- Spiritual
After just 8 months, overall wellbeing is up to 77.8, an increase of 7.2%, and overall workplace satisfaction has increased by 9% to 70.9. Topics including Sleep, Support, Balance, Control, Physical and Fulfilment have all made a difference to how our team feels. And the helpful article on 'Air Fryer meal ideas' proved to be very popular!
95% of the team feel that they ALWAYS or OFTEN understand how their role fits into the wider business. This is illustrated in the 9% increase on overall work satisfaction score.
Our aim is to:
- Be the best registration and badging company in Britain
- Offer the most technologically sophisticated registration and badging systems available
- Provide as much support as each client wants at each stage of their event
- Look after our people in whatever way we can
- Continue to invest in useful technological developments
- Make an online registration system the most widely used system of its kind in Britain
Award winning
The hardwork and dedication of our team is the reason we have been winners and finalists at several industry and business Awards.