Our clients
What our clients say about us...
We recently worked with RefTech on a large event and as always, were thoroughly impressed with their service. Their team demonstrated exceptional efficiency and patience during the pre-event phase, with Georgia standing out for her calm and professional approach. On-site, Chris was an absolute pleasure to work with. His understanding of our needs and the delegates' requirements made him feel like an integral part of our team. Reliable, adaptable, and personable, RefTech once again, exceeded our expectations and ensured smooth badge production throughout. We highly recommend RefTech services!
Event Works Europe - November 2024
Chris Sellers - very helpful and friendly to our staff and visitors. We feel he is part of our team!
Swan Events, ACOS - 2024
Georgia was very helpful in the lead up to the event (supported by Leika when Georgia was on leave) and Rob was a great support during the entire event onsite.
Allocate Software - 2024
Chris is always excellent onsite. He's always calm and cheery and assists with lost barcode queries which is incredibly helpful during the busy periods. Keith is also a great asset. He's always very adaptable and solutions focused. With events, it can be short turnarounds and high pressure, but Keith and Chris always make everything feel easy and achievable. Rob is also always very warm, helpful, and knowledgeable. Suzie and Penny are also always very helpful, keeping me well informed when payments are due and accommodating our internal procurement processes.
Wonderly Agency/Haymarket – April 2024
Leika was super helpful, responsive, and great communication.
Kirsty Taylor, ALSC Europe 2024, Taylor Bennett – March 2024
Ben Harrison as always was extremely helpful in the build up to the event. Pete Thompson as well was brilliant and made the process very easy. Thanks again RefTech team!
A & I Group - March 2024
India was great as always, she's always very helpful and quick to respond. It's a pleasure working with her.
Charm-ED – March 2024
Rob Bartholomew was great on site and Pete Thompson was really helpful and patient in the lead up to the event! Special thanks as well to Ben Harrison for sorting out our booking last minute as well. Thank you to all the team - you were fantastic as always!
A & I Events
I would like to say a special thank you to Zoe Thorpe. Zoe's patience and support made the whole process much easier while at the same time giving me a much greater understanding of RefTech's full capabilities. I am much more confident around the platform and therefore more inclined to use its full capabilities.
The team at RefTech always seem to be available and willing to support the user which is great as it creates a sense of partnership which is hugely valuable.
Richard Pegler, The Movers and Storers Show, Media Connexions
Keith's support in the lead up was very helpful in the planning of registration. Phil on site ensured that all team members were up to speed with the system and everything went smoothly. Very happy with the service.
Emily Tolley, UKEF, Bray Leino Events
Ben and Keith were very supportive, going over and above and working late to import our last-minute requests. Thanks so much for your incredible support leading up to the event and on the day. Your flexibility and ability to deal with changes in timings is really appreciated in this very last-minute event! I have never worked with RefTech before and I was really impressed so thank you.
Jemma Martin, Mansion House Event, Bray Leino Events
Alice was amazing 😀 Huge thank you to the whole team for a seamless registration 😀
Top Banana
Ben Harrison has been extremely helpful, both in the build up to the event and on site. We really felt as though he was part of our team and we were very grateful for his help. Pete Thompson was also brilliant in the build up to the event. Thank you to everyone at the EventReference and RefTech Teams - you make our lives easier!
A & I Events
Pete was great. Helpful in the run-up and on site.
Thomas Heiser, Showcase 2023, UFI
Chris Sellers and Faye Whapples gave us excellent training.
Zenia Simone, Annual Conference 2023, SCPS
Zoe was fantastic and ensured that our needs were met and that she fully understood our requirements. I like the fact that she'd give me a call to clarify anything she was unsure of. You can tell that she wanted everything to run smoothly. Chris was fantastic onsite. As this was the first time we had worked with Ref Tech he was really reassuring onsite and even got involved and helped with distrusting badges and lanyards along with Faye who joined us on the first day. Thanks so much to the whole team.
Association of Optometrists
Chris Sellers was again fabulous onsite. He is calm and knowledgeable - just what we need when we are all flapping about onsite. He was also a great asset to our onsite registration team, assisting delegates where we could even though it wasn't part of his remit! Please can we have Chris again - he takes the stress out of this element and that's invaluable to us.
Charlotte Hegarty, RCGP 2023, Wonderly Agency
India Gallagher and Ben Harrison have been extremely helpful throughout the process of this event. India especially was always on hand to answer all of my questions and make sure I had everything I needed. Thank you for being an extension of our team.
A & I Events Ltd
Keith Reynolds was a fantastic Project Manager - I had a lot of questions and issues in a short space of time and he had solutions for everything. Phil Parkes was an excellent on-site manager. Calm and knowledgeable we couldn't have run the registration without him, he was superb.
Effective Business Events & Travel
Chris Sellers is fab, nothing is too much trouble, we did have issues and he came up with a suitable solution!
BVNA Annual Congress 2023
Stephen & Hannah! Hannah was an incredible pre-event support- constantly assisting with updates & changes (even emailed me at the weekend on occasion) and Stephen was a great asset on-site as usual!
Ashley Douglas, Fixed Income Leaders EU, WBR
Peter Thomson gave good information leading up to the event and was outstanding on-site during the event.
Anita Jackson, Wines of Chilie
Ben, Alice and Chris were all very friendly and helpful. Chris especially onsite went that extra mile to support our team in any way he could.
Expert Forum
Alice, Margaret, and Pete were extremely helpful during the last project with all the customs related issues.
ES Expo
Gemma, Elli & Keith were all very helpful and patient. They were very flexible and adapted to how I wanted things done - very much appreciated! I have organised PHTM EXPO for over 30 years and I am very glad I have now found your company to help with our registration - very happy with the service!
Liza Lipson, PHTM Expo, PHTM
Alice - main point of contact for our event, was very helpful. Masood - always a pleasure to have assist at one of our events, friendly and efficient.
Tech Ireland
Pete - brilliant project management, exceptional customer service, flexibility.
Masood - visited my home and provided training. He was kind, easy to deal with, answered all my questions, supported my queries on site, sent me paper in the late evening when we run out due to onsite changes. I was very impressed with them both.
We are already a repeat customer. I have also recommended you to all my team.
Alive Communications
Keith was supportive and helpful throughout the project. Mas our on-site representative is helpful, happy and works brilliantly as part of our team.
Helen Ferris, Annual Conference, MGAA
All attached to this event, given the short turnaround time, the process from start to finish was brilliant!
ICM 2023
My main dealings were with Ellie Wootton and Ben Aldworth, both of whom were superb! The badging system works really well for us. We wouldn't hesitate to recommend your services.
BTS Winter Meeting 2022
Keith Reynolds and Rachel Coker were outstanding for offsite support. Absolutely huge thank you to Rob Bartholomew and his outstanding on the day support.
OWNE 2022
Ellie, just a note to say thank you very much for making all of the arrangements for our badging last week and for organising everything so efficiently and professionally. Everything worked so well, and we couldn’t have been more pleased with the whole system. Your colleague, Chris, was an absolute star, being incredibly helpful and working hard to ensure that delegates got through the badge scanning as quickly and efficiently as possible. Having had such a great experience, we are definitely very interested in looking to use the same system at our Winter Meeting.
BTS
Ellie has been a terrific support throughout, hand holding where required which was exactly what we needed. Onsite, Chris was fantastic. While I appreciate it was a relatively small event and (I imagine) not the most exciting one he's ever worked on, Chris was the epitome of professionalism.
Garry Kinnear, ARMA Conference, ARMA
Stephen was on hand to help where necessary. stayed longer then needed to just in case, a great asset to the team.
Sabba Murid, RBF Capital, TAG Group
Peter and the Chris who came to give us training were both excellent. Very professional and nothing was too much trouble.
Sedgwick International UK
Both Peter Thompson and Ben Harrison were superstars. Having Ben deliver training onsite was a blessing and Peter was extremely patient and helpful throughout the order process. Margaret in accounts was also lovely and helpful especially as there was a mix up with the invoice our side.
The Royal College of Radiologists
Keith, Rob and Ben were with us every step of the way and were amazing. In particular Keith went out of his way to ensure our name badges would be ready and our design changes were met and delivered. Hugely appreciated!
May Bowden, Health & Care Connect, Browne Jacobson
I've used many badge companies over the year and RefTech are by far one of the best, if not the best! Rob and Keith: both were friendly, professional and very supportive.
PESGB
Rob, Keith and Chris – thank you.
Teresa De Atouguia, Annual Conference 2022, MGAA
Pete for all the help pre-event, very attentive and helpful. Rob, fabulous on the day. Thanks both.
200 Year Celebration
Excellent service from start to finish. Very impressive systems, simple to use and everyone involved was excellent. Would highly recommend.
Louise Wishart, 200 Year Celebration, Ellis Wines
Chris was amazing onsite support during the show and Peter was a great project manager.
Susi Ozkurt, Annual Conference, Airmic
Ben was amazing!
Ellie Chadwick, Channel-Sec, IT Europa
Thanks to Keith for working quickly and efficiently with me as we had a very quick turnaround time for this event. Phil on the day was so helpful, very professional and friendly too. Also thanks to Rob in sales for arranging a great quote for us to support our mental health show. . I thought the quality of work and support from RefTech has been fantastic and helped the event be the success it was. Big thanks to everyone in the team and I will likely be back in touch very soon to book for next year.
Trudy Williams, Mental Health & Wellbeing Show, Ajuda Training
Stephen was fab as always.
Ali Parkin, CX Circle, Headbox
Stephen was really helpful on site and went above and beyond to help us and the guests. He was a pleasure to have on site. Ellie was really proactive in trying to help us with the personalised agendas and find the best solution.
Tag Group
Rob, Pete and Chris all gave outstanding customer care. It was a pleasure working with the whole team.
Helen Lawrence, Medical Technology 2022
Both Pete and Rob where really helpful and no question was ever too many. It was my first time using the system and they were more than happy to help.
E-Tail Germany
ASPODS were super - worked far smoother than the usual scanners - attendees intuitively knew they had to scan and how to use them - graphics were an added bonus and looked great. Will definitely use the ASPODS again.
Natasha Dougall, Wheldon Events, DEMEC 2021
Rob and Pete were both friendly, professional, flexible and extremely helpful. Because of them, I would not hesitate to use RefTech's services again in the future. Great service and products. Looking forward to working with you again.
Lydia Dumont, PESGB Conferences Ltd, Petex 2021
Both Keith and Ben were a great help - cheerful and helpful at all times.
Jane Hunt, Hunt & Speller, Wine Tasting Reception
Keith was great at explaining and helping with time sensitive things effectively. Onsite support was excellent, Chris super pro-active and helpful.
Haymarket Media Group
Rachel did an amazing job supporting us through the many changes and challenge associated with not only a new software provider but also the COVID pandemic. She was patient and responsive, always suggesting options for the best way to work. Rachel clearly knows her stuff! We were also reassured by Ian's presence and support on site.
Kathryn Bartholomew, Corgi, ASCP Safety & Compliance Conference 2021
Both Keith and Ben who supported our event on the day were excellent and highly professional!
NASEN
Ian - onsite support. Ian was fabulous on the day and a lot of fun to work with. The whole team appreciated his support. Also Keith was super helpful with the setup up. He was very helpful with our endless questions.
Teresa De Atouguia, MGAA, Annual Conference 2021